[The following is an excerpt from TrustED®: The Bridge to School Improvement]
The first rule of thumb in building trusted leadership is to keep sensitive communications limited to the smallest circle possible. Maintaining confidentiality is critical whether communications address board concerns, faculty issues, or students.
If the board is operating under a Policy Governance model, all communication to faculty and staff is subject to policy guidelines; typically directing all communication through the Head of School.
Student issues should be limited to communication between the individual student, parents, and teacher unless the situation requires specialized assistance such as the school counselor, chaplain, psychologist, or the teacher’s direct supervisor… [continue reading]